Salesforce CRM: trends for SMBs

ME PL Solution Salesforce CRM: trends for SMBs

Today’s post opens a mini series about trends in small and medium-sized companies. The report was prepared by The Harris Poll on behalf of the largest CRM Service Provider in the World – Salesforce.


Insights from over 2,500 small and medium business owners and leaders worldwide

Salesforce is serious about small and medium-sized enterprises (SMBs). The largest Provider of CRM services in the World, is not only aware of that, when creating its tools, it also designs solutions for companies in the sector. Small and medium-sized companies are the backbone of any economy. Entrepreneurs equipped with the latest technologies are able to achieve more. Thanks to this, not only the companies develop, but also, the entire economy is developing.

Companies from Poland also participated in the Salesforce survey. Surveys among Polish companies are the best proof that Poland is treated as a market with great potential. It also gives a better picture of the trends in the World, taking into account the opinion of Polish entrepreneurs.

What can we read in the report?

The main purpose of the new edition of the report is to answer the following questions:

  • How has the support of local communities influenced SMBs?
  • What are small and medium-sized companies doing to deepen the trust of customers and employees?
  • How does technology help SMBs companies to grow?
  • What changes have occurred in the last year and how have they affected the future of SMBs?

The next posts from the mini series will address these questions.

Myth: Salesforce CRM is only for big players

There is a common misconception that Salesforce CRM is a technology available only to large companies. This is the myth is debunked by the fifth edition of the report devoted to companies from the SMBs sector. There is a common misconception that Salesforce CRM is a technology available only to large companies. This is the myth that best refutes just the creation of the fifth edition of the report devoted to companies from the SME sector. How otherwise explain the next, fifth edition of the report?

Salesforce makes sure that every company – regardless of its size, has access to the latest technologies. In the age of information, IT systems make sense of the collected data. Better use of data means better decisions that ultimately affect the health of your business. Nowadays, there is no development without the use of modern technologies and Salesforce knows it. Instead of turning his back on SMBs, creates tailor-made solutions. Thanks to them, companies all over the World have access to technologies used by the biggest, thus giving them equal chances of success in business.

We encourage you to read the report yourself. The link to the report can be found here.

We invite you to follow the ME PL Solution blog, where we will publish the main conclusions of the Salesforce report in the next posts.


As an official Salesforce partner, we design, implement, advise and train employees in the use of dedicated CRM systems based on the latest Salesforce technology.

Grow with Salesforce!

ME PL Solution Team

More on our blog:

How to implement a CRM system?
How to implement a CRM system?

How to implement the CRM system from Salesforce in your company? Read more on ME PL Solution blog.

How do I know if I need CRM?
How do I know if I need CRM?

Perhaps the concept of CRM is familiar to you and you are wondering if you really need it or is it the right time now? A few questions will help you figure it out. Read more on ME PL Solution blog.

What is CRM
What is CRM

Salesforce CRM supports your business and allows you to be more effective!

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